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Servicing a site by scanning devices

Pro plan feature

Label every device, then scan each one with your phone as you test it.

  1. STEP 01Open the site and go to Devices. Add devices by hand, import a panel CSV, or copy them from an asset register.
  2. STEP 02Tap Print and choose QR labels or barcode labels. Stick one on each device.
  3. STEP 03On site, tap Start service and allow the camera.
  4. STEP 04Scan each device and choose Pass, Fail or No access. You can also type a code.
  5. STEP 05Check the untested list by zone, then tap Finish to prefill the servicing certificate.

Existing barcodes

The scanner also reads standard barcodes, so manufacturer or asset-tag stickers already on site can be used.

Related guides

Still stuck? Message us from Company › Support chat in the app, or contact the team.