Help centre

Set up your company profile, logo and team so every certificate and job looks right from day one.

Fill in BS 5839-1 Annex G and other certificates on your phone and send a branded PDF.

Invite engineers and choose exactly what each one can do.

Upload a device list exported from the panel instead of typing it.

Know what's in each van and get warned before you run out.

Message us from inside the app and get replies by email too.

Create a job, book an engineer and track it from first enquiry to invoice.

See who is where, move visits and send customers a confirmation.

Record time on site to the second and add the hours to an invoice if you want.

Create a job once and let Emberly raise the next visit each time one is completed.

Record the fault, the fix, parts used and get the customer to sign on screen.

Keep every customer's contact details, sites, jobs and certificates in one place.

Share a link where anyone can leave a star rating and comment.

Build quotes from your products and services, turn them into invoices and email them as PDFs.

Upgrade, change plan or cancel your Emberly subscription.

Build a price list so quotes, invoices and jobs take seconds.

Send quotes and invoices to Xero and bring paid status back automatically.

Give each client a private link to their jobs, certificates, quotes, invoices and fire logbook.

Turn on a client's portal and share the link in under a minute.

Plan who covers evenings, nights and weekends, and see who is on call now.

When something happens in Emberly, choose what happens next.

Track each building's service dates, open faults and disabled zones.

Label every device, then scan each one with your phone as you test it.

Put a QR sticker on the panel that opens the site's fire logbook.

Build your own checklists and forms and choose how the PDF looks.