← Help centre · Pro features

Managing sites, faults and disablements

Pro plan feature

Track each building's service dates, open faults and disabled zones.

  1. STEP 01Open Clients and tap Sites on the client's card.
  2. STEP 02Tap New site and enter the name, address, system type and service interval.
  3. STEP 03Log a fault with its location and severity, or raise a call-out straight from it.
  4. STEP 04Log a disablement with the area, reason, and whether the insurer was told and a fire watch set.
  5. STEP 05Re-enable the area when it's back in service. Everything is kept as a history.

Related guides

Still stuck? Message us from Company › Support chat in the app, or contact the team.